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Not to be a killjoy, but…

...here are a couple of things you should know upfront before you proceed with your order.

  The contact number reflected in the 'Shipping Address' portion of your checkout will be contacted on the day of delivery.  Please ensure that this is the recipient's number.

  During delivery, should the recipient be unavailable to receive the items, deliveries with re-delivery attempt will incur an additional charge of RM30.

►  Specific to gift context –– through PayPal's payment option, the 'Shipping Address' (recipient) will overwrite the 'Billing Address' (sender).  This is a limitation PayPal recognizes but it cannot be fixed.  Even so, the recipient will not have any visibility to the invoice/receipt/bill nor will they receive any form of paper trail; as long as your email, the shopper/the gifter/the sender, is filled in this portion:

  Very rarely does it occur, but should ordered cakes become unavailable, we will make it up to you with the next best tasting cake – of matching value. 

  Once orders are received, there is no turning back.  What this means is, refunds or changes to the orders will not be possible.

►  No changes to orders are possible if they are less than 24-hours.  

►  A hefty penalty fee applies to changes with less than 24-hours notice as the order would have been prepared and is scheduled to be shipped.

►  There are different lead times required to make the cake, it ranges from 4-hours to 3-days.  Planning your orders while observing the lead times will ensure timely delivery.

►  Charges apply anywhere between RM6.95 to RM25.

  A photograph of the cake with the recipient may be snapped at the point of delivery drop-off to ensure that

    • we have the person on file who has received the cake (whether it is the customer or someone collecting on their behalf)
    • the cake is delivered in one whole piece (unless of course, you prefer them in slices)

►  As Poslaju would require mail recipients to provide IC details upon collection, in a similar manner, the delivery provider Eat Cake Today works with will require customers to provide their identification details as an acknowledgment of goods received in good condition.

COURTESY REMINDER

If you intend to send a surprise cake to a recipient on their birthday, our observation tells us that they tend to take time off.  So be sure to check if they will be in on that very fine day!

If you would like for us to leave the cake at any guard house, please ensure there is a fridge for food storage purposes.  Otherwise, the lovingly baked cakes will end up getting attacked by a legion of ants.  #TRUESTORY

★ Customer Reviews ★

Real Customer Feedback

3498 reviews
72%
(2521)
17%
(603)
6%
(206)
2%
(82)
2%
(86)
Size shrunken

I bought this cake last year and I remember it to be bigger and taller. The black bday deco paled the beauty of the cake. It should be gold like in the picture. Taste wise is OK. For Rm185, I guess I expected more.

DO NOT order this cake if you want it personalised

To my surprise, the cake does not come with the happy birthday tag or small card or some kind of personalisation. It was ordered as a birthday cake. it came with a big card without so much as a card holder. So the birthday cake now looks like some tesco store bought cake without any thought to it. There is an order column that says message on card, which is alright, if the card is a small one that can be stuck on the cake. I know that some cakes have fancy topping so writing on it is not possible. But to receive a big card and a blank cake is a bit over. I think I'm just gonna eat the card now. Too speechless!

Hi Celine, thank you for your informative feedback. As mentioned in the product description, the happy birthday tag is only provided upon request. Based on our live chat with you, we have record of you requesting us to write the message on the card, which our baker has done it as per your request. But we are not being informed that you want to get the birthday tag. The reason why our baker do not write message on the cake is because of the surface of the cake. We hope this clarifies!
Yummy but tad too sweet

Would have loved little more of the vanilla sponge cake. But that’s a personal preference. It was well liked by other guests

Delicious but prefer chocolate flavour

Tried this cake chocolate flavour before, this time order this flavour, overall still very delicious but prefer chocolate flavour most

Burnt cheese cake

Moist enough and tasty! Delivery was on time!